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Resources for Adults & Volunteers

We couldn't have the Girl Scout Cookie Program without you, our volunteers and parents/caregivers!  On this page, you will find all of the resources you need to make this cookie season the best one yet. Be sure to check back as more resources will become available!


GSSNE has a new way for you to process payments for Cookies and Fall Products. The new ePayment system is available for troops to submit cookie payments directly to GSSNE.

The process is user friendly and immediate! Simply click this  ePayment  link when you are ready to make a payment.

To get set up, please follow the instructions below!


1.  Log In using your email and password (Create an account if you don't have one). Please note: when setting up a new account, select "unknown" as the service unit and you will need to enter a 5-digit troop number. If your troop number is less than 5 digits, add zeros to the beginning of your troop number. For example, Troop 999 would become Troop 00999. 
2.  Enter/update your profile information
3.  Enter troop bank information for each troop you lead
4.  Choose troop and enter payment amount and submit
5.  Receive an email payment confirmation
6. Immediately send a copy of this email receipt to your Service Unit PSC
7. All payment paperwork must still be submitted to Council according to established GSSNE Product Sale Policies

Questions? Please contact Customer Care at

Thank you!

Key Dates

Please note: these are the dates set by GSSNE for all service units. Your Product Sale Coordinator may have separate dates for your service unit. Please be sure to follow all dates set by your PSC. 

  • December 21 or before- Service unit trains troops, troops train girls, and service units hold cookie rallies
  • December 22 - Girls start taking orders and online marketing begins. Registered girls will receive registration emails before this date. Please note, it is optional to start taking orders on this day. 
  • December 22-26 - Council office closed for Christmas
  • December 31 - Council office closed for New Year's Eve
  • January 1 - Council office closed for New Year’s Day
  • January 3* - Initial orders due in Smart Cookies from Direct Sale Service Units
  • January 6 - Cookie Rally at the Dunkin Donuts Center (Click here for PDF Flyer or JPEG)
  • January 14* - Initial orders due in Smart Cookies from Order Taking Sale Service Units 
  • January 18 - Last day for removing girls that do not belong in your troop. A girl MAY NOT be removed just because she is not participating in the cookie sale. 
  • January 19-27 - Initial deliveries begin 
  • January 20 - Cookie booths begin
  • January 21 - Council office closed for Martin Luther King, Jr. Day
  • January 29 - Reorders begin. A partial payment must be made in order to place a reorder. 

*Your service unit PSC will let you know if you are an order taking or direct sale service unit. 

  • February 5 - Your 1st partial payment is due to your PSC or council on or before February 5th. Reorders will not be processed for troops without at least a 30% payment of their Initial Order. Payments are due each time a reorder is picked up and at least every two weeks after the initial delivery.
  • February 19 - Partial payment due
  • February 22-24 - National Girl Scout Cookie Weekend

*Booth Sales run throughout February and March. Troops are required to continue to make payments. 

  • March 5 - A minimum of 50% of your troop's total cookie bill is due
  • March 17 - Booth sales continue until this date
  • March 19 - Partial payment due
  • March 29 - Online sales end
  • March 31 - Clear out the cupboard booths run through the end of the month

*Booth Sales run throughout February and March. Troops are required to continue to make payments. 

April, May, June
  • April 1 - Final payments and recognition orders are due to council. Be sure to have transferred all cookies to the girls and entered their recognition orders in Smart Cookies. Remember to verify t-shirt sezes, sweatshirt sizes and any optional recognitions with the girls before you reconcile their recognitions (girls' recognition choices should be listed on parent permission slips).
  • May-June- Recognitions shipped to service units. Distribute earned recognitions to girls as soon as you receive them from your PSC.


Do you need additional training for the cookie sale? 
Check with your service unit Product Sales Coordinator or Service Unit Manager to schedule a training. Your service unit Product Sales Coordinator also has the cookie program materials for troops and girls. Council will also be offering additional trainings at the beginning of the sale and are happy to sit down with you to answer any questions you may have. 

If you need assistance finding out who is managing the cookie program for your service unit or you would like additional training at council, please contact Customer Care at Please include your name, troop number and service unit in the email.

Troop Leader & Troop Cookie Volunteer Resources
Parent & Caregiver Resources
Service Unit Product Sales Coordinator Resources
What Troops Earn

Troop Proceeds

Per Registered Girl Average* Per Package Proceeds
1-99.99 $0.52
100-159.99 $0.65
160-199.99 $0.80 
200+ $0.90

Older Girl Proceeds

Cadette/Senior/Ambassador Girl Scout troops may select to receive additional proceeds by opting out of the main (final) girl recognition program. Troops who opt out of recognitions still receive patches and Troop Leaders are still required to submit a recognition order at the end of the sale. Older girl proceeds are based on the number of girls who participate in the sale. Older girl troops who opt out of receiving recognitions will receive the following: 

Per Registered Girl Average* Award Amount Per Girl Who Sold
100-199.99 $10.00
200-299.99 $20.00
300-399.99 $30.00
400 or more $40.00

The Troop Leader must submit a signed older girl permission slip with their final payment to the council for every girl in that troop in order to receive additional proceeds and it must be a decision made by the entire troop. Troops who choose this option give up the ability to receive girl recognition items and to use cookie camp credits (including transferring cookie camp credits to sisters). Multilevel troops only qualify for the Older Girl Proceeds if the entire troop are Cadettes or older. A separate proceeds check will be mailed to the leader at the completion of the sale.

*All Per Girl Averages are based on registered girls in the troop. Older Girl Proceeds distributed are based on the number of girls who participate in the sale. 

What Girls Earn

Click here for the PDF version of the Girl Recognitions!

What are Summer Camp Cookie Credits?

All registered girls earn 20 cents ($0.20) per package that may be applied to the cost of attending GSSNE Summer Camp. Credits may be pooled by sisters in the same family.  Summer Camp Cookie Credits cannot be transferred outside of families. Girls whose troops select older girl proceeds give up the ability to use camp cookie credits, including transferring cookie camp credits to sisters. Camp Cookie Credits expire on September 30, 2019 and cannot be used for troop camping, The Great Escape, Family Camp, or Tall & Small. 

What is Cookie Dough?

Cookie Dough is a monetary credit that is an option for girls to select in lieu of recognitions at certain sales levels. These credits can be used in our council shop, applied to GSSNE Summer Camp, or towards a girl membership for the 2020 troop year. Cookie Dough expires on September 30, 2019 and is nontransferable.

Cookie Sale Online Marketing Policy

The Girl Scout Cookie Program is the largest girl-led business in the world. Please use the following GSUSA guidelines for girl online marketing during the Girl Scout Product Sales Programs:

  • Girls must read and accept the Girl Scouts Internet Safety Pledge before they can participate in the Smart Cookies Online Cookie Program and online marketing of their cookie sale. Parents/guardians of girls must read, accept, and sign the Family Adult Permission and Responsibility Form before their daughter can participate in the Smart Cookies Online Cookie Program and online marketing.
  • Girls who are 13 years old or older may use social networking sites to market product, but must follow council and GSUSA guidelines.
  • For girls under 13 years old, a parent/guardian must manage the girl’s Smart Cookies account and be responsible for all content and information posted.
  • Girls sending out product emails or announcements online should sign with their first names only, their troop/group number or name and their council name. Personal e-mails, phone numbers, or street addresses of girls should never be used for contacting or responding to customers.
  • Girls may only post about their participation in the Smart Cookies Program on social media sites that allow them to restrict access to friends and family (ex. Facebook), and not to social media sites open to anyone (ex. Craigslist or e-Bay).
  • Girls can only share the link to their Smart Cookies site with people they know in real life.
  • Due to the fact that the Cookie Program is a girl-led business, friends and family may share girl post or links, but may not personally sell cookies themselves (for example, it is ok to say “my daughter is selling Girl Scout cookies, please contact her to purchase”. Adults cannot say “I am selling Girl Scout cookies”)

The safety of our members is always our first priority. Please remember to be a sister to every Girl Scout during the cookie sale, and at all times. Public sales outside of your service unit should first be cleared with the Product Sales Coordinator in that service unit.

Individually Registered Members and the Cookie Sale

Individually Registered Members & the Cookie Sale

Individually Registered Members (IRM), formerly referred to as Individually Registered Girls (IRG) or Juliettes, can participate in the Cookie Sales Program. Proceeds cannot be paid to IRMs per GSUSA and IRS guidelines. Instead, they earn Cookie Dough. They can also still earn recognition items!

If an IRM would like to participate in the cookie sale, she will be recorded in Smart Cookies under her service unit’s 5000 number troop, for example, 5001 or 5029. Girls who are actively participating in a troop cannot be considered an IRM for the Product Sales Programs. To participate, please contact your service unit’s Cookie Product Sales Coordinator or council.

Cookie Dough will be awarded to an IRM who sells 100 or more packages of cookies. Cookie Dough cannot be transferred to another Girl Scout and cannot be replaced or refunded. Cookie Dough can be used in our council shop, applied to GSSNE Summer Camp, or towards a girl membership for the 2020 troop year. Cookie Dough expires on September 30, 2019.

Packages Sold  Cookie Dough Earned
Level 1: 100-199.99 packages  $25
Level 2: 200-349.99 packages $50
Level 3: 350-499.99 packages $75
Level 4: 500+ packages $100
Girl Delivered Option in ABC Smart Cookies

How do I take a Girl Delivered order?

When girls send e-cards to friends and family through ABC Smart Cookies, they have the option of offering their customers a Girl Delivery. This is great for friends and family who are close by or you will be seeing soon to order cookies without paying shipping fees. Check out this video for more information about the girl experience in ABC Smart Cookies, including the Girl Delivered option:

New for 2019, girls now have the ability to take credit cards straight throught the ABC Smart Cookies website or app when they deliver their girl delivered orders. Here's how: 

  • Go into "my orders", "take cookie order". 
  • Enter the order
  • Click "delivered" and "paid". 
  • It will then bring up the option of credit card. Girls can enter the card information on the next screen. The credit card information is not stored anywhere! 
  • The payment will get credited directly to the girl and the troop as a payment the same way the direct ship cookies do.  

Troops will be responsible for paying the fees associated with this option. The fees are 2% of the transaction plus $0.12 per transaction. These fees will get added to the troop balance summary and come off the troop proceeds. Troops and girls will need to decide when it's worth it to take credit cards, and when it's not. Because this option is on the girl level, it can't be used at booth sales.

How to check the girl delivered orders for your Girl Scout, troop, or service unit: 

Girls/caregivers can see on the dashboard that their girl has a girl delivered order under the "packages sold" section. To view details of the order, go to "my orders" and "manage my orders". It will list all the orders she has and there's an option that says "print report" which will detail the packages sold, customer info, etc.

Troop leaders and Product Sales Coordinators can look up this information through a report. Go to “reports”,  “orders”,  then “mobile and ecard summary”. This will show you what was ordered through girl delivered and through direct ship. Troop leaders will need to account for the girl delivered orders when they place orders with their PSCs, just like you account for paper order cards. 


Cookie Program App!

GSSNE has an app! Our app through Team App for the Cookie Program helps keep you up-to-date with sale news, dates, documents, and much more. It’s great for troops, service units, and parents/guardians. To access our app, you will need to download Team App onto your smartphone by visiting or search for Team App in your phone’s app store.

Once downloaded, launch Team App, then:

1. Sign-up to Team App. You’ll be sent an email to confirm your registration.

2. Once your registration is confirmed, login to the app. You can then search for our “team”- GSSNE Cookies

3. Click “Become a member of this team” and request access to the group(s) that apply to you. Some groups require approval to join. If you are requesting access, please provide an explanation as to why you want to join, and your request will be approved by GSSNE staff (for example, only service unit Cookie PSCs will be approved to join the Cookie PSC-service unit group).

Don’t have a smartphone? No problem! Just visit us online at:

GSSNE Cookies Team App Flyer