Girl Scouts of Southeastern New England will be launching its Customer Engagement Initiative in March 2017. This exciting initiative consists of three all-new, online tools—a membership registration system, website with Girl Scouts of the USA shared content (which is currently live!), and Volunteer Toolkit. Website conversion took place in June 2016. In addition to implementing new tools, CEI involves realigning our staff teams to provide more responsive service to girls and volunteers.
All Girl Scouts councils across the nation are expected to transition to CEI by 2017, resulting in a consistent, high-quality experience for girls and volunteers.